Revenue Operations Manager
OfferFit
OfferFit was founded by ex-McKinsey and BCG math PhDs, and we’re funded by leading Silicon Valley VCs. OfferFit’s AI decisioning engine supports 1:1 personalization for lifecycle marketing campaigns, powered by reinforcement learning AI. This allows marketers to test & improve the performance of their campaigns much faster than before. Customers include leading brands like Brinks Home, Yelp, Chime, Engie, and MetLife, among many others.
Note for Applicants:
Data shows that men on average apply for a role if they meet 6/10 requirements while women often only do so if it’s 10/10. We work hard to be clear and specific about what our roles require, and we encourage you to apply even if you don’t check all the boxes! Applying gives you the opportunity to be considered and we look forward to reviewing your application!
Position Overview:
The Revenue Operations Manager plays a critical role in scaling OfferFit’s commercial teams through analysis and process improvements that make our teams more efficient and their work more impactful. In this role, you will enhance the operational capabilities of our Marketing, Sales, Customer Success, and Implementation teams to support our ambitious business goals. As the Revenue Operations Manager, you will partner closely with GTM leadership on a wide range of strategic initiatives including:
- Designing workflows to ensure that our GTM team members are spending time on the highest-impact activities
- Supporting cross-functional information flow and process alignment to eliminate silos across the GTM spectrum
- Reviewing and updating compensation plans to ensure they incentivize the right behaviors
- Designing team structures (e.g.,sales territories) and operational cadences (e.g., account reviews) that enhance team effectiveness
- Driving continuous improvement by identifying KPIs and extracting insights from patterns observed in the data
- Leading change management efforts that get team members bought in and excited about what’s next
- Benchmarking against industry best practices and proactively identifying opportunities for improvement
You will also work closely with other members of the RevOps team responsible for our GTM systems and enablement to ensure that our commercial teams have the tools and knowledge they need for operational success.
Why is it great?
- Gain experience in the entire GTM spectrum: you will partner with Marketing, Sales, Customer Success, and Implementation teams, getting full visibility into how they operate
- Accelerate OfferFit’s growth and impact: your work will be essential for scaling OfferFit’s commercial teams, ensuring that they are spending their time on the things they do best like selling or driving value for our customers
- Be part of a category-creating company in an exciting field -- we are pioneering self-learning AI in marketing technology, a rapidly-growing $120B industry
- Join OfferFit’s fast-paced, supportive, and professional team: we make sure all of our team members are empowered and receive great mentorship and coaching
Who’s a fit?
- Structured thinker: you can take unstructured information, organize it, and present it in a way that is compelling for others
- Entrepreneurial problem-solver: you take initiative, work around obstacles, and always seek creative ways to get to the next level
- Strong executor: you can assess priorities, build a plan, and see it through to execution
- Gifted communicator: you can express yourself clearly and persuasively, both in writing and speech, making complex concepts accessible to your audience
- Collaborative and empathetic partner: you build credibility with internal stakeholders, understanding their needs and building solutions that match
- Prior experience working in GTM Strategy, Revenue Operations, or Management Consulting a plus
Additional Requirements:
- Fluency in English is required for this position
- Up to 10-15% travel for company-wide quarterly gatherings, team offsite workshops, and industry-related events
The base salary for this position in the United States is $128,000 per year, plus eligibility for an additional bonus of $18,000; Eligibility for an additional end of year performance bonus, commissions (when applicable) and/or equity options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. For non-US based candidates, base pay and overall compensation packages will be adjusted based on location. Applicants should apply via OfferFit’s internal or external careers site.
Company Benefits and Perks
- Generous PTO (starting at 25 days PTO per year) and Parental Leave policy (12 weeks paid)
- 100% remote work environment with flexible hours
- Quarterly gatherings where we meet in person in a different city to work together, bond as a team and celebrate our progress
- Weekly team events (lunch and learns, trivia, virtual escape rooms, town hall and team health “barometer” meetings)
- Ability to learn and develop from an experienced leadership team (ex-Amazon, McKinsey, BCG, and IBM, among others) who are focused on building a talented, diverse, and inclusive team
- Dedication to building a strong culture (e.g., team resource groups, weekly recognitions, major life event celebrations, mental health/sustainability days off, etc.)
- [US Only] Competitive Employee benefits (major medical, vision, dental and LTD) and 401K matching program
OfferFit is committed to a diverse and inclusive workplace. OfferFit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.